Privacy Policy for Lil IVR Bot Chrome Extension

Information We Collect

User Messages

• Chat messages you send to the bot are processed by our backend service to generate responses
• Messages are not stored permanently and are only used for the duration of the conversation

Technical Data

• Extension usage statistics (anonymized)
• Error logs for debugging purposes (no personal information included)

How We Use Information

• Chat Processing: Your messages are sent to our backend API to generate chatbot responses
• Service Improvement: Anonymous usage data helps us improve the extension
• Technical Support: Error logs help us diagnose and fix issues

Data Storage and Security

• Chat messages are processed in real-time and not permanently stored
• All communication between the extension and our backend uses HTTPS encryption
• We do not store personal information or browsing history

Third-Party Services

• Backend API: We use our own backend service hosted on Render.com to process chat requests
• OpenAI: Our backend may use OpenAI's API to generate responses (subject to OpenAI's privacy policy)

Permissions Explanation

• activeTab: Allows the extension to work on the current webpage you're viewing
• storage: Stores extension settings and preferences locally on your device
• scripting: Enables the extension to display the chat interface on web pages

Data Retention

• Chat messages are not retained after the conversation ends
• Local settings are stored on your device until you uninstall the extension

Your Rights

• You can disable or uninstall the extension at any time
• Local storage can be cleared through your browser settings
• No personal data is collected that would require deletion requests

Contact Information

If you have questions about this privacy policy, please contact us through the Chrome Web Store listing or GitHub repository.

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes by updating the "Last updated" date.